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Terms & Conditions

SetuDham Travels Pvt. Ltd.

Senior Citizen & Family Trips

3. Cancellation & Refund Policy

  • More than 14 days before departure: 50% of the total booking amount is refundable.
  • The registration amount remains non-refundable in all cases.
  • No refunds will be provided for no-shows, late arrivals, early departures, or unused services due to personal reasons.

4. Accommodation & Comfort

  • Accommodation will be provided on a sharing basis, subject to availability and the selected package.
  • Room types, bedding, heating, air conditioning, early check-in, late check-out, and other facilities are subject to hotel policies and availability.
  • Special accommodation requests should be communicated in advance and cannot be guaranteed.

5. Transportation

  • Transportation will be arranged according to group size and trip requirements.
  • Seat allocation will be managed by the tour organizer, keeping the comfort and convenience of senior citizens and families in mind.
  • Participants are expected to follow the travel schedule and cooperate with the tour coordinator.

6. Special Assistance for Senior Citizens

  • Participants requiring wheelchair assistance, mobility support, or other special arrangements must inform SetuDham Travels in advance.
  • Assistance will be provided as per the services included in the selected package and confirmed arrangements.
  • Participants who require continuous personal or medical care must travel with a suitable attendant unless otherwise agreed in writing.

7. Health & Medical Information

  • Participants must disclose relevant pre-existing medical conditions, allergies, mobility limitations, and special care requirements before departure.
  • Participants should carry their prescribed medicines and necessary medical documents.
  • Any medical expenses, emergency treatment, evacuation, or rescue costs not expressly included in the package will be borne by the participant.

8. Safety & Emergency Assistance

  • SetuDham Travels prioritizes the safety, comfort, and well-being of senior citizens and families throughout the trip.
  • Emergency assistance and medical support will be coordinated to the extent reasonably possible, depending on the location and available facilities.
  • Participants must follow the safety instructions provided by the tour coordinator and local authorities.

9. Itinerary Changes & Unforeseen Circumstances

  • Itineraries may be modified, delayed, or cancelled due to weather conditions, roadblocks, government restrictions, health emergencies, safety concerns, or other unforeseen circumstances.
  • SetuDham Travels will make reasonable efforts to arrange suitable alternatives wherever possible.
  • Any applicable refunds or adjustments will be handled in accordance with the booking terms and applicable law.

10. Participant Conduct & Group Responsibility

  • All participants are expected to maintain respectful behavior and cooperate with fellow travelers, tour coordinators, hotel staff, and service providers.
  • Misconduct, harassment, intoxication, violation of local laws, or behavior that threatens the safety or comfort of others may result in removal from the trip without a refund, subject to applicable law.

11. Personal Belongings & Insurance

  • Participants are responsible for their personal belongings, valuables, travel documents, and prescribed medicines.
  • Travel insurance and medical insurance are not included unless specifically mentioned in the package.
  • Participants are encouraged to obtain suitable travel and medical insurance before departure.

12. Third-Party Services & Liability

  • Certain services, including accommodation, transportation, meals, and local assistance, may be provided through third-party vendors.
  • SetuDham Travels will make reasonable efforts to select reliable service providers and coordinate the services included in the package.
  • Liability for third-party services will be determined in accordance with applicable law and the specific circumstances of the incident.

13. Meals & Special Requirements

  • Meals will be provided as specified in the selected travel package.
  • Participants with dietary restrictions, allergies, or special food requirements should inform the company in advance.
  • Special meal arrangements are subject to prior confirmation and availability.

14. Acceptance of Terms

  • By booking a trip with SetuDham Travels Pvt. Ltd., participants confirm that they have read, understood, and agreed to these Terms & Conditions.
  • Any disputes will be subject to the jurisdiction of the competent courts in accordance with applicable law.

Important Recommendation

Since SetuDham Travels Pvt. Ltd. specializes in Senior Citizen & Family Trips, these Terms & Conditions should give greater importance to senior citizen safety, medical assistance, wheelchair and mobility support, emergency coordination, comfortable transportation, suitable accommodation, hygienic meals, and overall travel comfort.

The cancellation, refund, liability, medical-emergency, and third-party service clauses should be reviewed by a qualified legal professional before publishing or using them commercially, especially the specific refund percentages and provisions relating to medical emergencies and liability.